Frequently asked questions

ELSA Roofing provides complete roofing solutions for homes and businesses: new roof installations, repairs, replacements, maintenance, inspections, ventilation systems, skylights, emergency service, and eavestrough, soffit and fascia work.

Yes. All ELSA Roofing team members are certified with Working at Heights and WHMIS training, and complete a 4-step safety program to ensure a safe, professional job site.

We offer a 10-year extended workmanship warranty. To keep it valid, regular maintenance and prompt reporting of any leaks are required — neglect may void the warranty and result in repair costs.

We act fast. ELSA Roofing is equipped for urgent repairs and prioritizes emergencies with quick, dependable service.

Absolutely. For homes we use durable fibreglass shingles. For commercial buildings we offer built-up membranes, metal, modified bitumen, thermoplastic or thermoset systems, and green roofs.

Once a year. Annual inspections catch small problems before they turn into costly repairs and help extend your roof’s life.

Yes. ELSA Roofing is fully licensed and insured, and we comply with WSIB safety standards — ensuring a safe, professional work environment for our team and your property.

We assess the issue, inform you right away, adjust the plan if needed, and solve the problem efficiently. We document every step so quality remains a top priority.

Most residential roof replacements take one day. Larger homes may need 2–3 days. We provide a personalized timeline before we start.